Effective Date: [02/01/2024]
At NT Premier Services, we strive to provide top-notch services. However, if you are unsatisfied, our refund policy is as follows:
1. Eligibility for Refunds
- Refund requests are accepted within 7 days of purchasing a service package.
- Only unused services are eligible for a refund. Services already rendered are non-refundable.
2. Non-Refundable Services
- Customized design work, including application designs and tailored website features, is non-refundable once approved by the client.
3. How to Request a Refund
- Submit your refund request via email at info@ntpremier.com with your purchase details.
- Our team will review your request and respond within 3-5 business days.
4. Processing Time
Approved refunds will be processed within 7 business days and returned to the original payment method.
5. Contact Information
For refund queries, contact us at:
- Email: info@ntpremier.com
- Phone: (929) 560-0115
- Address: 87 Lehigh Aisle, Irvine, CA 92612